Is your heater not heating? Here are some tips for troubleshooting your problem.

Is your heater not heating? IMPORTANT!! We do not recommend that you attempt to make serious heating repairs to your own system, but there are some tips that you can check before calling us that might help you save unnecessary service costs.

After reading these tips, and checking your heating system, should you still require service, please call (772) 675-6373 for fast and friendly service.

Heating system not heating?

Heat Pump

Make sure that the thermostat is set on “HEAT” and at least 2 degrees above the current room temperature. Check to make sure that the air filter is clean and free of obstructions.

Is there power to the unit(s)?

Check the power supply, fuses, or breakers.
Turn the fan switch from “AUTO” to “ON” and check to see if the fan is running.
If the fan is running on a package unit, you should have power to the whole unit. If the fan runs on a split system, power is on to the air handler (indoor unit) but possibly not to the condensing unit (outdoor unit).

Is the compressor and outdoor fan running?

If not, check for an external reset switch and contact A/C Care Heat & Air for service at (772) 675-6373.

Gas Furnace

Is the thermostat calling for heating?

Make sure that the thermostat is set on “HEAT” and at least 2 degrees above current room temperature.
Check to make sure that the air filter is clean and free of obstructions.

Is there power to the furnace?

Check the power supply, fuses, or breakers.
Turn the fan switch from “AUTO” to “ON” and check to see if the fan is running.
Check the door panels on the furnace to make sure that they are shut and secure.
If the fan is running there is power to the furnace.
If there is still no power to the furnace, contact A/C Care Heat & Air for service.

Does the unit attempt to light?

If not, turn the power off for approximately 30 seconds and then back on.
Check the furnace again.

If the furnace still does not attempt to light, contact A/C Care Heat & Air for service.

If the furnace attempts to light but the burners do not ignite, contact A/C Care Heat & Air for service.

After performing these system checks, if you require service. Just call 772-675-6373 and we will dispatch a Service Technician ASAP!